Emergency Response & Incident Management

WSQ Implement Incident Management Process (IIMP)

SGD$380.00 [Subject to GST]
(SDF Grant Eligible)

1 Day


Course Code

TSC Code

Senior management or any staff who are appointment holders of the role of SMC or SIC in the Company Emergency Response Team (CERT) who are involved in the management of incidents in the company during an emergency

This course covers the skills and knowledge required by the person in charge of a facility to implement the incident management process during an emergency incident in a processing facility. This unit covers the approach, structure, tools, processes, communication methods that can be utilised during an emergency incident.

This course is a mandatory requirement for management, executive and professionals who are appointed as Site Main Controller (SMC) and Site Incident Controller (SIC) for the Company Emergency Response Team (CERT).

Upon completion of the course, participants will receive an award of WSQ Statement of Attainment.

Downloadable Resources

Course Content

  • Understanding the regulatory and standard operational requirements of the Company Emergency Response Team (CERT)
  • Benefits of setting up a CERT
  • Implications of not meeting regulatory requirements
  • Responsibilities of CERT members (i.e. SMC, SIC and ERT
  • How to prepare an effective Incident Management Plan
  • Incident Management Areas and Process
  • Communication and Activation Phase
  • Incident Management Tools and Resources
  • Types of Appropriate Emergency Response Equipment
  • Mitigating Techniques and Strategies for Incident Management
  • Evaluation of Emergency Response and Post-Operation Debrief


• Supervisor Level or Managerial Level (with min. O level or SSLC)
• Be able to listen, read, speak and write English at a proficiency level equivalent to the Employability Skills (ES) Level 5
• Be able to manipulate numbers at a proficiency level equivalent to Employability Skills (ES) Level 5

Assumed Skills and Knowledge
• Possess good knowledge in relevant organisational emergency response plans, procedures, policies and processes
• Possess good knowledge in emergency response concepts
• Possess related training or work experience in a process plant
• Be able to gather information and compile necessary data
• Possess basic knowledge in decision making processes and models
• Have communication skills using various methods and techniques

Method of Study

Face-to-Face (F2F) classroom setting


10 Points

Assessment & Certification

1-hour Written Assessment. It consists of 30 multiple choice questions and a case study.

Statement of Attainment (SOA) will be issued to participant who attends the course and attains COMPETENT for the assessments.

Learning Outcomes

Upon completion of this course, participants will be able to

  • Interpret incident management approach and structure to ascertain the scope and severity of the emergency
  • Utilise incident management areas and processes to implement emergency response strategies
  • Utilise appropriate communication methods when managing an incident to control all internal and external resources
  • Control and maintain Incident management process to assess information on status of the emergency
  • Undertake post-emergency evaluation and debrief
  • Case Study

Need Any Assistance?

For more specific information on the course details and schedule, do get in touch with us. We are also able to customise a course for your company.